- Vodafone made a mistake to put incorrect Mac address into the system although I sent the correct information 4 times. Of course I could not use their internet service.
- To correct the situation, I contracted Vodafone more than 30 times until today. And Vodafone answered; "It will be resolved tomorrow" or "No, I cannot" or "You can call tomorrow." or "It is already resolved" or "We will call you back tomorrow" or "German, German". All the answers that I received for recent 20 days were lie or nothing helpful at all.
- Vodafone technician visited my home and even he could not find their mistake, and answered "There is no problem on our line, may be your router could be a reason.".
- Eventually, I cancelled the contract. And it was within 14 days.
- Vodafone is still keeping my contract without providing any service. And now they sent me an invoice asking for payment.
Are they really OK?
Please immediately terminate my contract.
