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am
26.07.2024
04:16
- zuletzt bearbeitet am
26.07.2024
19:38
von
MasterScorpion
My customer number is * and I have already terminated the contract last month. But, I am still being charged for the usage.

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am 26.07.2024 09:30
Did you receive a confirmation of the termination? Did you observe the correct termination period? Also you might have to pay a final invoice for services you used before the end of the contract.
You are in a customer-to-customer forum, no individual support is available here. For support in English use WhatsApp:
https://forum.vodafone.de/t5/Vodafone-News/Dein-Kontakt-zu-Vodafone/td-p/1912292

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am 26.07.2024 15:51
Yes I did receive the confirmation of termination. I have returned the device via post and shared the abmeldung as well. As I moved out of Germany.

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am 23.08.2024 06:56
@Peter_Co It has been 2 months since I moved out of Germany and returned the device. I am still being charged. Could you please help sort the issue and pay for the refund for last 2 months.

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am 23.08.2024 07:24
I am a customer just like you, no individual support is available in this customer-to-customer forum. For support in English use WhatsApp:
https://forum.vodafone.de/t5/Vodafone-News/Dein-Kontakt-zu-Vodafone/td-p/1912292
