Cable internet order not confirmed

[Abhishek10]

Hello , 

It's been around a week since I ordered 50 MBPS cable internet on the website. I have not received any order confirmation on my mail or email . Except the Vertragszusammenfassung which I downloaded while ordering there is no other update on my order. I am in urgent need of wifi . Will it take longer to get a confirmation or Should I order once more ? 

[andreasabaad]

Wende dich damit an den Service, und frage nach dem Stand.

[emily2505 · Accepted solution]

Danke @andreasabaad 

English: Contact customer service about it and ask for an update: https://vod.af/VodafoneWhatsAppHilfe

[Abhishek10]

I have not even received the customer number so the bot is replying that it cannot help with the status or update.