The previous story; the story of vodafone v1
I'm so * mad - after the first story, where I got two different contracts, two different devices , here is a very long ending of this sad story. After my post i got contacted by Vodafone represantative who did made apoligies about that, canceled second contract, i was like finnally, then as you can read in first part at the begining the sugesstion was that i got gigacube, till i get my dsl connection, and then i will return my gigacube, so when i got all this problems 10x of calls and nerves I said no guys leave me just with this cube, i do not want to have any other contract or something, vodafone reprasantative did encourage me to do that and ensured that also my second gigacube contract will be canceled and from now on i will only have DSL, till that time I already paid one payment for gigacube and second payment was tooked from duplicated contract and on the call i was told that everything good no additional payment or something, as I previously was charged for two Gigacubes.
I''m like OK, i will send it back and so on. Next day i receive once again an additional payment for gigacube. I'm calling saying hey i just talked few days ago and got ensured that everything is ok. What happening once again? They girl i talked said a ya i must be mistake and so on you only have a future payment 21 euro for dsl, i will delete the mistake and so ON. I said ok - and I asked about 3 times ?? Do i have pay something additional = Am i ok? She said no! - You already paid for it - I reasked it mor times she said no * = Everything seems good conected dsl nice, one month i got my DSL payment, nothing additional - one month passes - I see once again that im charged 44 euro for gigacube, additional i got warant from KONIGS INKASSO that im not paying and have missed the payment /
Vodafone what are you doing please tell me, you have all the conversations recorded, listen what says your employes! * Maybe i should pick all this documents all this story and make a youtube video, advertse it , to make people aware, i think it would go good, because people will not believe that something like this is possible ! about 30 calls , i have been hours on line with your employes, i have letters, and different edited invoices, resended dozen times. Itš a book already, where you send not right, resend, then once again, and so on and on. I sended formal letter to official adress, 3 weeks ago where i asked to confirm that i don't have anything and so on? What does vodafone? No reply 3 weeks and send then through inkasso company ! Bravo vodafone!
Do i have to find each higher manager in linkedin and send them this, do i need to create videos, aware people, tell my story, why are your'e emplyes says every ***i^^^ time it''s ok we canceled second contract, its ok you do not need any addtional payment, it''s ok i will change that, you don''t need make any additional payment and do not need to return anything. WHY?
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Edit: Beitrag in passendes Board verschoben. Lars
