Gigacube contract Cancelation

[Bea8]

Hello 

I returned my gigacube box to the store where it was purchased 5 days ago, and they said the contract would be canceled.

However I'm yet to receive any confirmation, how do I know it is actually canceled?

[HeikeF]

Hi Bea8,

thank you for your message.

But you had agreed the satisfaction guarantee in the Vodafone store, right?

Why was the GigaCube not accepted?

Best regards

Heike

[Bea8]

Hello Heike 

The Gigacube was accepted and I was refunded 1 Euro for the box. 
However I was not given any confirmation in writing or by email that the contract is canceled.
When I look in Meinvodafone app the contract continues. Is there a way to confirm that it has truly been canceled?

[DanyG]

Hi Bea8,

did you ask in the store where you gave back the GigaCube, if they forwarded the cancellation? Please also ask for a confirmation from the shop.

BR,

Dany

[Bea8]

Okay I will do so and respond here with what they tell me.

Thanks

[Bea8 · Accepted solution]

I  have received confirmation of cancelation via post.
Many thanks!