Hello Claudia,
Please find the information requsted below:
- In which state do you live? Please also send the zip code
Bavaria D-81929 - What contract do you have? (e.g. internet + phone 100)Red Internet & Phone 1000 Cable
- Which modem/ router are you using? (e.g. Hitron)
Vodafone Station Firmware version: 3.0.41-IMS-KDG - Do you use a rental device from us or do you have your own device ?Rental device
- Which error occurs? (Speed too low; packet loss) Also send screenshots of speed tests (with date and time) and tracerts/ping plotter measurements in the event of packet loss or ping problems. Set the ping plotter to 2.5 seconds for the interval and use affected services as the target.
IPv6 host exposure doesn't work with Firewall enabled. Even after configuring the exposure for my device it is not reacheable from outside, unles the firwall is deactivated. When I reactivate the firewall, the exposure keeps working for a while, but after around 24 hours it stops working again.See atached pictures. - How is your device connected to the modem ? ( LAN; WLAN; additional router; PowerLAN )The exposed device is connected via LAN
- Start and period of the disruption (e.g.: since the beginning of April; only in the evening)Since I did this configuration in March
- Also upload a screenshot of the signal values . You can find this in the user interface of your cable router via 192.168.0.1 or via 192.168.178.1 on the Fritzbox.Not relevant
- What measures were taken by the fault hotline (available on 0800-5266625 for Vodafone Kabel Deutschland or 0221/46619100 for Vodafone West)?No measures as they were not contacted.
