high packet loss with Vodafone station

[Achee]

I have the old Vodafone station(not the wifi6 one!), and since that latest 2 weeks ago update I suffer from huge packet loss over the wifi, through the normal lan everything is ok!

I tried everything, reset the router, optimize the wifi signal, but nothing worked. can you please help me resolve this issue? everything used to work perfectly two weeks ago. is there a way to revert that update? 

[Achee]

@D3d53c I can't agree more just before the latest upgrade I had 0 issues, everything used to work great.. now I didn't change ANYTHING in my network setup and now I have this issue. so it has to be the lastest firmware update 

[D3d53c]

exactly the same as mine.. changed nothing.. and now, everthing that runs over WLAN keeps a very weak connection.. really annoying.. homeoffice and smarthome.

hope they upload a new firmware soon.. otherwise replace the device 

[R4mona]

Hi Achee,
 

I would be happy to take a closer look at your values and then start an error analysis.

Please send me a private message with the following data: Customer number, name, address, date of birth, state and current mobile number.

Please let us know here as soon as the message is out.

Kind regards
R4mona
 

[Achee]

@R4mona thanks you a pm was sent to you with the data you requested

[R4mona]

Hi Achee,

Thank you very much for your feedback. 

I have just recorded a ticket for you. This will be sent to our internal technology department for analysis. My colleagues will try to isolate and resolve your problem via remote maintenance. If this is not successful, a technician will contact you to discuss the next steps.

Kind regards

R4mona