Hallo @Tobias !
First of all let me thank you guys for the help that has been given to me regarding this issue. The router arrived pretty much the next day and I was already able to return the old one, so you should be getting it in the next few days, hopefully.
Unfortunately, the issue is still there, meaning that the router still restarts itself from time to time (especially during lunch time and night time).
Here are a few observations on this case:
1 - Before the router restarts itself, Internet speed is very slow (mind you that this happened yesterday around 21h, meaning that we should expect a heavy load on the network). The router just rebooted instantly.
2 - Most of the times what happens is that, before the restart happens, the LED corresponding to the Phone (which I don't use) starts blinking red for a few minutes and only stops once the router reboots itself or I restart it myself by unplugging and plugging it back.
Note that I'm using the new power cable that was provided inside the new router's box.
Is it possible that the wall connector is causing the issue? And if so, could a technician come over and look at the connection?
Are we sure that there's nothing wrong with this specific line and/or some channels are causing the disruptions?
I still don't have a german phone number, so I hope there's an alternative to be able to schedule this visit.
I appreciate all the help that I can get.
Vielen Dank!
