Ersatzgerät Kabelrouter
Anna100
Daten-Fan
Daten-Fan

Leider habe ich über die Chat bots und KI Telefonservices keinen Weg finden können ein Ersatzgerät zu bestellen.

(Gerät ist nach einem Sturz definitiv defekt und Reset etc nutzlos.)

10 Antworten 10

@Rad  schrieb:

Since the pandemic working from home has become so critical, ISP should think about this and try to reduce such downtimes for customers if they really care about them.


If you would have a Business line, there is a faster service with a check and pick up / swap service on the next business day included. Anyhow this better service results in higher prices (obviously)...

 


@Rad  schrieb:

How hard is it to have routers that you can collect from Vodafone shops?


Very hard - as Vodafone shops are usually only Franchise companies and as such only get money for selling contracts and not for swapping parts - despite the fact that they have limited storage.

 


@Rad  schrieb:

How hard is it to provide higher quality power supply adapters?


Power supplies can break - that has nothing to do with "higher quality" or "lower quality". Some work for years, some from the same production series break down in a few months...