Frage
Antwort
Lösung
am 04.09.2021 12:11 - zuletzt bearbeitet am 04.09.2021 12:15 von CommunityTeam
Hello team,
I am moving out of Germany and request you to kidnly terminate the contract.
My last day at Germany is on November 12 and I want you to help me with the connection closing process.
My Customer number. ***
Thank you
Jagadeesh
Edit @Jagadeesh removed customer number, replaced by ***, don´t post private details
Your Community-Team
am 05.09.2021 17:04
Hey Jagadeesh,
I'm sorry that you'll leave Germany.
Sure I can help you with the cancellation process. 🙂
Please send me a private message with the following data:
+customer number
+full name
+date of birth
+address
I'll get back to you asap.
Best regards
Norman
am 07.09.2021 21:52
Hello. I have the same issue: I have moved out of Germany and need to cancel my DSL and mobile phone contract. I would like to know how I can get in contact with a moderator privately so as to provide all info needed for the contract cancellation.
Thank you!
am 08.09.2021 15:14
Hi Irina2021,
please send me a private message with your customer number(s), customer password or name, addresse and birth date of the contract owner.
When did you leave Germany?
BR,
Dany