Terminate my DSL Contract
Jagadeesh
Netzwerkforscher
Netzwerkforscher

Hello team, 
I am moving out of Germany and request you to kidnly terminate the contract. 

My last day at Germany is on November 12 and I want you to help me with the connection closing process. 

My  Customer number. ***

Thank you 
Jagadeesh 

 

Edit @Jagadeesh removed customer number, replaced by ***, don´t post private details 

Your Community-Team

3 Antworten 3
Norman
Community Manager
Community Manager

Hey Jagadeesh,

 

I'm sorry that you'll leave Germany.

Sure I can help you with the cancellation process. 🙂

 

Please send me a private message with the following data:

 

+customer number

+full name

+date of birth

+address

 

I'll get back to you asap.


Best regards

Norman

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Hello. I have the same issue: I have moved out of Germany and need to cancel my DSL and mobile phone contract. I would like to know how I can get in contact with a moderator privately so as to provide all info needed for the contract cancellation. 

Thank you!

DanyG
Moderator:in
Moderator:in

Hi Irina2021,

 

please send me a private message with your customer number(s), customer password or name, addresse and birth date of the contract owner.

 

When did you leave Germany?

 

BR,

Dany

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