Premature Termination DSL
sandeep549
Rookie
Rookie

Dear Sir/Madam,

 

I lost my job here in Berlin in the month of November, 2022 and tried to find a new job but was not able to get one.

 

Due to my bad economic situation I am moving back to my home country and leaving Germany.

It is 24 months contract for vodafone DSL and I used it just for 4 months.

How do I terminate it and return the hardware device?

1 Antwort 1
Michi
Ex-Moderator:in
Ex-Moderator:in

Hi @sandeep549 ,

 

I'm sorry to read that.

 

If you move abroad, the special right of termination applies.

This would require a look at your customer data. Please contact us via the channels mentioned here:

 

https://forum.vodafone.de/t5/Vodafone-News/Euer-Kontakt-zu-Vodafone/m-p/1912292#M10954

 

Best regards

Michi



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