I'm in the process of relocating to a new apartment. Previously, I had a Vodafone Kabel connection with 1Gbps speed, set to expire in November 2024. Upon visiting a Vodafone store to terminate the service due to its unavailability in my new location, I was informed that Vodafone offers DSL connections there, albeit with a speed of 250Mbps, and at a higher cost compared to my previous plan. Surprisingly, I was advised that I couldn't cancel my existing contract; instead, I'd have to initiate a new one for DSL since it's a different technology. Now, I find myself locked into a slower and pricier internet service with a two-year commitment. I'm uncertain whether this situation is legally permissible or if I'm being taken advantage of.
