Hi,
I'm currently using GigaZuhause 1000 cables which I got from corporate benefits. Few weeks back I received an email reminding me that I can chose to free downgrade since 6 month period is approaching by directly contacting Vodafone support. I tried but couldn't get to any English speaking staff. I also looked in my portal but the option to downgrade wasn't there.
My questions are:
What are the downgrade options available to me in terms of both speed and costs?
How can I downgrade if I chose to?
Thanks.
