No IP address from Modem
jmays5150
Netzwerkforscher
Netzwerkforscher

I have an issue with my techincolor cable modem.

After restarting earlier today, the mode, reboots but will not assign any IP addresses.  Upon reboot, both my phone and internet lights look good - they are solid white.  The laptop is plugged into the modem directly via ethernet cable.

Everything worked great for months.  I was operating with bridge mode on and using my own wifi router.

In troubleshooting this today, I even tried switching bridge mode OFF - this didn't help the problem.

I've tried resetting the modem, rebooting, etc, nothing seems to work.

Please advise and thanks in advance.

10 Antworten 10
Manu
Moderator:in
Moderator:in

Hi jmays5150,

 

I am pleased to read that the technician was able to determine the defect and also replaced the modem.

 

Then everything works again.

 

Can we finish the thread here?

 

Best Regards, Manu

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