Internet led light keeps flashing

[Vishal2093]

Hi, 

I signed up for vodafone internet contract starting from 1st of November. I received the package and completed the setup. However, the internet led light on my router keeps flashing and there is no internet connection. Please help.

Thanks

Vishal

EDIT @Vishal2093 Changed board. Kind regards Marco

[Vishal2093]

Hi please help me on this. I have not received an answer from you yet. 

[pRo-Marco]

Hi Vishal2093,

I'll send a technician. Please send me your name, address and customer number by PN. Please also let me know here if you have sent the message.

Kind regards

Marco

[Vishal2093]

Thanks for your message. I sent you all the details you need by private message. Please let me know about the technician appointment.

[Tobias]

Hey,

looks like you already contacted my colleagues, they created a ticket for you, other colleagues will contact you soon.

Regards

Tobias

[Vishal2093]

Hi, Yes I contacted them few weeks back and they replied yesterday and the ticket was created. However, the ticket status shows completed but technician neither called me nor came to the apartment to check the line. Internet is still not working. Please arrange for a technician.

Let me know what you need from my side. Appreciate your help on this matter.

[Tobias · Accepted solution]

Hey,

they just created a new ticket for you, the "other" ticket was closed - the colleagues should contact you.

Regards

Tobias

[QingCAO]

Hello, I have the same probelm with you. Have you solved it now?