Internet extremely slow

[MnM]

Hi,

Ive sent you an email last summer complaining about my internet speed, but unfortunately no response.

My internet spped right now is 2.6MB/s! while my contract with you is for 100MB/s

Could you please inspect this issue and inform me about the result?

Kd.-Nr.: xxxxxx

Name: Mohamad Mallah

Handy: xxxxxx

Router: Sagem

Should you need more information, please contact me at your convinience

Best

M Mallah

EDIT: Deleted personal data. Boris

[Tina]

Hello MnM,

welcome to our community. Nice to see you. This is a public forum. please send your data only by private message to us moderators.

Send me the following informations in a private message:

full name

date of birth

address

customer number

Write a short reply here afterwards.

Best regards

Tina