How to cancel wifi hotspot contract before activation?

[zindarod]

On Friday, April 19th I registered for a WIFI Hotspot contract of 19 Euros per month. I have recieved an email that my application is being processed. Today a friend agreed to share his wifi with me, so I'd like to cancel my monthly contract before it's activated. On the online form it was mentioned that I can cancel my contract without giving any reason in the first 2 weeks of signing up.

I just don't know how to cancel this contract. Can someoone please guide me through this process? Thanks in advance.

[Thomas]

Hi zindarod,

let's take a look. Send me your customer number, name, date of birth and address in a private message.

Then reply again here in the post.

Regards

Thomas

[zindarod]

Hi Thomas,

I have sent you the details in PM. Thank you.

[Thomas · Accepted solution]

Hi zindarod,

we've revoked the order. You will also receive a confirmation.   

Regards

Thomas

[zindarod]

Thank you Thomas for your help. I've not recieved a confirmation email as of yet but I am hoping I will recieve one in the coming days.

Regards,

zindarod

[Grit]

Hello zindarod,

since you have not verified your e-mail address, we cannot send you a confirmation by e-mail. You will get it by letter.

Regards

Grit

[zindarod]

Hi Grit,

I would gladly verify my email address but unfortunately I haven't recieved any verification link from Vodafone. Could you please tell me how to verify my email?

Regards,

zindarod

[Tina]

Hello zindarod,

please send me your e-mail-address in a private message.

Best regards

Tina