Hotspot problem

[Ionut1]

Hi,

I bought a 30-day ticket on April 16th and it worked for about a week (of course with little problems - it worked 1-2 hours and then 10-20 minutes break) and now it does not work at all.

The Hotspots near me are: 

HH-3-3226218
HH-3-3226802
HH-3-3500511
HH-3-3255545
HH-3-3239342

[Wallace]

I have rebooted the router. The connection to your laptop should work.

Regards

Wallace

[Ionut1]

Is not working .... still the same problem
I just was with my phone in the other hotspot aria in there i can connect and reach the login page. Here not...

[Ionut1]

?

[Tobias]

Hey,

well, do you try to connect to a "Homespot" or "Hotspot"? On your screenshots you could clearly see you try to connect to a homespot. You cant use a homespot with hotspot flat, the flat is just for these hotspots.

Regards

Tobias

[Ionut1]

I can not connect on eny hotspot or homespot..... both have the same problem.
Before that i can use the intetnet from both (homespot and hotspot) with the same ticket. Now i can not even make a connection. I can not use the routers who suppose to connect me to the internet.

[Ionut1]

It is here someone who can realy fix this problem?

[Claudia · Accepted solution]

Hello Ionut1,

please send me a phone number so I can make a task for the second level. The colleagues will check everything from our side and try to solve the problem with you. Don't forget to reply here after you sent the number.

Kind regards

Claudia

[Ionut1]

Why do you need a phone number?

[Ionut1]

Hallo?

[Claudia]

Hello Ionut1,

because the colleagues will probably need to call you to solve the problem.

Kind regards

Claudia