Frage
Antwort
Lösung
am 08.04.2018 20:50
Good Evening Guys,
My contract Red L is almost finished and I would like to transfer my offer on a PrePaid CallYa offer.
What is the process to do so ?
What are the delay ?
Can I do it before the term of my Red L contract ( Sept 2018 ) ?
Thanks for your help !
J.
am 10.04.2018 09:04
Hey julienrunlow,
you can switch your contract to prepaid to the end of your contract period.
When your contract is cancelled to september 2018 your number can then be transferred.
regards
Boris
am 10.04.2018 15:49
Thanks Boris
Do you know what is the process to ask the transfer from my contract to a prepaid offer ?
am 11.04.2018 15:25
Hi julienrunlow,
for this, the contract must be terminated. At the same time simply specify that the number should be transferred to CallYa by end of contract.
Regards
Bernd