Invoice Isssue

[PSmit]

Good day

I took out an additional contract "Red+ additional card for Partner" which is meant to cost 20 Euros, with no connection fee,  a month and received an invoice of 63,68 Euros.

Anschlusspreis (einmalig)
1 Vodafone Red+ Allnet ohne Smartphone 33,6050 16 % 38,98
38,98
Basispreis / Paketpreis (monatlich)
1 Vodafone Red+ Allnet ohne Smartphone
(anteilig 8 Tage)
4,4818 16 % 5,20
1 ReisePaket World
(anteilig 2 Tage)
-- -- Inklusive
1 Vodafone Red+ Allnet ohne Smartphone
(08.12.2020 - 07.01.2021)
16,8067 16 % 19,50
24,70
Zwischensumme 63,68

I think there is some mistake or misunderstanding. I hope someone from Vodafone can assist with correcting and/or explaining this.

Thank you!

[HeikeF · Accepted solution]

Hi PSmit,

we would be happy to take a closer look.

Please send us a PN with your mobile number, the customer password and the link to your contribution here.

Thank you.

Merry Christmas

Heike