invoice not accessible in MeineVodafone

[Mariachiara]

HI, I need to access my latest invoice and cannot from the MeineVodafone portal. I've always downloaded invoice and now I cannot access any of them any longer. explanation?

[MariaK]

Hello @Mariachiara,

our customer support team will be happy to help you.

Please contact us via our WhatsApp chat on 0172 1217212.

Best Regards

Maria

[RobertP]

die Rechnungen findest du im Kundenportal auch unter "Meine Dokumente"

[Escorpio]

Do you have perhaps two accounts for Mein Vodafone? 

The error message says you are logged in with a participant account, but not as a contract holder.