Frage
Antwort
Lösung
am
14.01.2020
13:23
- zuletzt bearbeitet am
15.01.2020
08:38
von
Seb4sti4n
Good evening.
I apologize that I am writing in English. I am staying in Germany as a guest scientist till 3th of February. And sadly I don't speak german...
The person who works in Vodafone's office (Wuppertal, CityArkaden) said that I can cancel it any time, I just need to come to his office 1 month before leaving the country.
And I did as he said. I came to his office, signed the paper with full explanation of my situation and sent documents provided by my scholarship sponsor via fax to Vodafone company.
So, soon I recieved this:
Edit: @Ilia Remove Mail text according to our Community rules.
I was a bit confused that I have to pay for the account for 18 months more.
And I am not going back to Germany because my project ends soon and I don't have any other opportunities to stay here longer, sadly. I was not able to extend it.
And in Kaliningrad (Russian Federation) I wont be able to use Vodafone number...
Thank you very much for your time.
Best regards,
XXX ILIA
Edit: Number removed for privacy reasons. VF_Grit
Gelöst! Gehe zu Lösung.
am 15.01.2020 08:42
Hello @Ilia,
sorry for that confusion. ![]()
A mobile contract always has a term of 24 months. That's the reason because we charge a compensation payment now.
You could write me a private message and I will take look at this. Then I check if I can do something here.
Best Regards
Sebastian
am 15.01.2020 08:42
Hello @Ilia,
sorry for that confusion. ![]()
A mobile contract always has a term of 24 months. That's the reason because we charge a compensation payment now.
You could write me a private message and I will take look at this. Then I check if I can do something here.
Best Regards
Sebastian