how to terminate my contract.

[zhujin]

Hello，my name is xxx, address: xxx. My kundennummer:xxx    Vertragsnummern:xxx. Because I have finish my MD study in Hannover Medical School  and  returned to China on May 22, 2019.  I have cancelled my Deutscheland ID card, so I would like to terminate my contract. Please send me further information, thank you very much！

Edit: Please don´t mention private data here publicly here Regards Heike 

[Mav1976]

Hi @zhujin,

What kind of service do you use (cable or DSL)? You wrote your question in both forums.

Nevertheless you have to send your cancellation of a contract to VF (e.g. post mail, contact form) and don't forget to mention to TKG §46, subparagraph 8.
Also send a copy of your "Abmeldebestätigung" with your cancellation of a contract.

Note: You have to pay further 3 month as from your moving.

[Tina]

Hello zhujin,

welcome to our community. Nice to see you.

Send me the following informations in a private message:

full name

date of birth

previous and new address

customer number

deregistration cancellation from germany (as image file)

Write a short reply here afterwards.

Best regards

Tina

[Tina · Accepted solution]

Thanks for your pn. I deleted your last message. You shouldn't write your dates in public.

I took care of the cancellation. The confirmation is on its way to you.

Best regards

Tina

[zhujin]

Thanks for your warm reply. Please send the cancel information to my EMAIL  ***. Because  I am not in Germany now. And the annother question is where should I pots the  Intenet devices to your company. Thank you very much and looking for you reply!

Edit: EMAIL deleted

[Lars]

Hi zhujin,

I have added the e-mail address to the system. Can you confirm it briefly? You should have an e-mail in your mailbox. Please contact us again as soon as you have done so. I will then send a copy of the confirmation to your e-mail address.

Best regards

Lars

[zhujin]

I have confim the Email and you can send the doucments copy to my mailbox now. Thank you very much!

[Thomas]

Hi zhujin,

we have sent you the confirmation.

Regards

Thomas