Switch to a cheaper tariff possible?

[hinst]

Good day

Before describing my question, I want to say big thanks to Vodafone-de team for doing their job and providing us access to the Internet...

I currently have the following tariff: Red Internet & Phone 200 Cable

Now I no longer need 200 MBit/s speed... I want to switch tariff to Red Internet & Phone 100 Cable. However, it seems that it is not possible to change tariff on MeinVodafone pages... It is only possible to switch to more expensive tariffs, like 400 cable, 500 cable and so on... I wonder why is that so..

Also, I no longer need high-speed upload (50 MBit/s) option. I want to cancel it, but I cannot find a way to cancel it from MeinVodafone pages.

Please note that I only want to switch to 100-Cable if it costs less than 200-Cable. I assume that it costs less but I can't know for sure because I don't see it in the list, so I can't check the price.

Can someone please help me with this? Thanks

[Tina]

I can already deposit your change request now. It will then be processed at the end of the contract period. Okay?

Best regards

Tina

[hinst]

Yes, please change it from 200 Mbit to the cheaper 100 Mbit

[Thomas · Accepted solution]

Hi hinst,

the change is noted.

Regards

Thomas