Contract order and detail change

[Hieu1]

Hello Vodafone, 
I'm sorry for writing this in English. I live in Germany and have yet to learn German however. This is my first time setting up an internet contract with Vodafone.

I made an order for an internet tariff on Verivox on June 29th, it is still being processed as of today July 5th. There was someone called me after 2 days but unfortunately I don't speak German and the support couldn't speak English. I would like to know the current status of my order. 

Additionally, I forgot to add a modem/router device during my order on Verivox, I would like a Vodafone station shipped to my address in case my order is accepted, is this possible? (My apartment allows DSL connection) 
Thank you! 

[DennyW]

Hello @Hieu1 

our support is also available in English via WhatsApp. However, you may have to contact Verivox sooner, as the Vodafone station is part of the new contract.

Kind regards
Denny

[Hieu1]

Hi,

I contacted Verivox but Vodafone already shipped me only an adapter. I’m not sure what to do with it. 
I already have the socket in the wall.

Thank you!

[DennyW]

If you don't need the adapter, you can put it away. This is usually supplied.

[Hieu1]

Thank you! 
So who should I contact to get the Vodafone station? 
Do I need to cancel the contract and get a new one? 
I forgot to order this and I already contacted Verivox but no one answered. Please help me! 

[DennyW]

Ask via WhatsApp whether this is still possible.