Sicherheitspaket Termination

[IrvinJames]

Hi,

Myself ***. My Kundennummer is ***.

My address is:

Name: ***

Address: ***

I am having some Sicherheitspaket in my subscription which is included without informing me and some amount is deducted monthly from my account for this. I have no idea how to get rid of this. Can anyone help me with this.

Thanks and regards,

Irvin James Anto

Edit: Please do not post customer data publicly. Post moved to the correct board.

[Thomas]

Hi IrvinJames,

we can cancel the security package. Send me your customer number, name, date of birth and address in a private message.

After that reply here again.

Regards

Thomas

[IrvinJames]

Hi Thomas,

I had sent the mentioned details as private message. Kindly do the needful.

Thanks ,

Irvin

[Thomas]

Hi IrvinJames,

the notice has been processed. You will get a confirmation.

Regards

Thomas

[IrvinJames]

Hi Thomas,

I got the confirmation as you had informed but again the subscription fee is deducted from my account this month also. Could you please look into it.

Thanks and regards,

Irvin

[Tina]

Hello IrvinJames,

the abo ends only on 08th of may 2019. So it was also confirmed.

Best regards

Tina