Red 1000 w/Fritz Box is disappointing - need to return it and go back to my old contract

[jmays5150]

I have cabel internet with you guys, recently upgraded from Red 200 to Red 1000 and got a Fritz Box.  It doesn't work for me.  I need to go back to a cabel modem in bridge mode with my network equipment.  If you cannot support that with Red 1000, I need to know how to return to my Red 200 contract.  Please advise.

[Thomas · Accepted solution]

Hi jmays5150,

you can put the cable router into bridge mode and use your hardware behind it. That's no problem at all. If that fits, I can arrange the exchange.  

Regards

Thomas

[jmays5150]

Perfect, thanks Thomas!  Please arrange the exchange.

[Thomas]

Hi jmays5150,

is done. You will get the cable router in the next few days.

Regards

Thomas