Frage
Antwort
Lösung
am 08.03.2019 12:06
Hello there,
Sorry about writing it in English.
I have Kabel contract, and there are 2 options which I want to stop, but keep the Kabel contract.
- Mobile & Euro-Flat
- Vodafone Sicherheitspaket
Please let me know what I have to and can do.
Thank you.
am 11.03.2019 16:13
Hi hsoochun,
you can cancel such options yourself via the contact form or you send me a private message with the following information:
your name
your address
date of birth
your customer number
the link of this thread
Please reply here when you have sent the private message.
Regards
Stephan
am 12.03.2019 14:55
Hi hsoochun,
thanks for your pm.
You already cancelled the security passage. It ran out yesterday. You got the written confirmation for that in February.
With the discount of 9,99 Euro per month, the Mobile & Euro-Flat is free for you. That's a bonus because you also have a mobile contract with us.
Regards
Stephan