Moving to another apartment

[XsistemZ]

Hello,

I already contact Vodafone to cancel my contract due I am moving to another apartment and the already have internet.  I already have the new contract. 

Could you please let me know what should I do to cancel it?

thank you 

Leticia 

[Nancy]

Hello XsistemZ,

in your new apartment you already have an internet contract via cable? Then we need the customer data of the contract owner at the new address. Have you already informed us of your move with address and date?

Please send me your customer number, name, date of birth, address and the data of the contract holder where you are moving to by private message.

Afterwards, please report back here in the thread.

Best regards
Nancy

[XsistemZ]

Hello Tina,

I sent you the PM

Thanks

[Thomas]

Hi XsistemZ,

please also send us the new address by private message.

Regards

Thomas

[XsistemZ]

Hello Thomas,

I have sent the new address to Tina.

Thank you

[Thomas]

Hi XsistemZ,

we checked the new address. There is no contract on your name. You just can take the connection with you.

Regards

Thomas

[XsistemZ]

Hello Thomas.

This is a sharing apartment. The flat has already connection to be used.  

Thank you

[Nancy]

Hello XsistemZ,

who's the contract on at your new address? Send me the customer number, the name of our contract partner and date of birth via PN.

Afterwards write me again here in the thread.

Best regards
Nancy