Frage
Antwort
Lösung
am
07.05.2019
10:57
- zuletzt bearbeitet am
07.05.2019
11:00
von
Grit
Hello ,
I had moved to stuttgart and my new address is ***, Ludwigsburg. What should i do now ?
Regards,
Gokul
Edit: Address removed
am 08.05.2019 08:30
Hi GCD,
i assume you have a contract with us and want to know what happens? Please write exactly what you want.
Regards
Thomas
am 08.05.2019 12:16
Hi Thomas,
Yes. I have a Vodafone-Kabel contract. Since i had moved to stuttgart , i want to know what are the options i have like moving the contract, cancelling the contract ., etc
Let me know what are information you need , i can send you the details.
Regards,
Gokul
am 09.05.2019 07:56
Hi CGD,
there are two options. Since cable does not work there, the contract can be terminated with a period of 3 months. If you want to stay with us and DSL is available, you can get a new contract.
Regards
Thomas
am 09.05.2019 09:04
Hello Thomas,
I would like to terminate the contract with a period of 3 months.
Kindly initiate the termination of contract and Let me know if you need more information.
Regards,
Gokul
am 09.05.2019 10:42
Hi GCD,
we'll take care of it. Send me your customer number, name, date of birth, old and new address in a private message.
Then reply again here in the post.
Regards
Thomas
am 09.05.2019 11:00
Hi Thomas,
I had send the requested details in the private message.
am 09.05.2019 12:17
Hi GCD,
the cancellation has been processed. You will also receive a confirmation.
Regards
Thomas