Issue with my contract. for one connection i have 3 contracts

[Contract_Issue3]

Dear Team, 

Sorry my german is not good. 
I have issues with my contracts. I have three customer number

1. xxx (i know this contract is cancelled but i am still accessing this account)
2. xxx
3. xxx

I tried to contact the customer care, unfortunately I am unable to resolve my issue. 
As if now i am using only one line, 100 Internet and Telephone. 

Can you please help me out. The problem is now i am changing my city

Thank you in advance.

Edit: Kundennummer aus Datenschutzgründen gelöscht 

[Contract_Issue3]

Hello Thomas, 

I have got the new registration for the proof. can you please let me know where to submit or send. 

Thank you in advance. 

[Thomas]

Hi Sankar,

please send it via private message.

Regards

Thomas

[Contract_Issue3]

Hello Thomas, 

I have sent you the proof by personal message. 

Regards

Sankar 

[Stephan]

Hi Contract_Issue3,

thanks for the proof. We archived it in your data and have also adjusted the second notice of termination.

Regards

Stephan

[Contract_Issue3]

Dear @Stephan/Team, 

Just want to make sure is there anything that i have to do from my side. Regarding this cancellation. 

I have two clarificaiton. 

1. Can you please guide me how to return the Router. 

2. Past few weeks i am getting call from the number 00493841726396. I see that this is from Vodafone

The issues if I attend the call, no one is talking and disconnected immidately. If i call back the number , again the call is disconnecting "after the message saying that All the agents are busy" 

I am receving this call only after submission of my cancellation. 

Thank you in advance. 

Regards

Sankar 

[Thomas]

Hi Sankar,

you send the devices to the following address:

Vodafone Kabel Deutschland GmbH

c/o DHL Paket    

At Tower 222

90475 Nürnberg

You can ignore the calls.

Regards

Thomas

[Contract_Issue3]

Hello Thomas, 

I have sent the Router to below menionted adderss two weeks before. 

Is there any that i need to do from my side. 

Regards

Sankar 

[Thomas]

Hi Sankar,

you don't have to do anything else. The contract ends automatically as confirmed in the letter.

Regards

Thomas