Internet speed too slow

[Eimantas]

Good evening,

I have my Vodafone Cable Internet activated for 2 days. My plan is Cable Red 200. Unfortunately, the download speed is only around 95 Mbit/s using a cable connection to the router.

At the moment, I only use a foreign telephone number, therefore, I cannot call the technical service directly. Vodafone live chat refuses to help as well. Could you please help? 

Best wishes,

Eimantas

EDIT: Moved to cable board. Boris 

[Eimantas]

Hi Tina,

My router is on again.

Best wishes,

Eimantas

[Tina]

Hello Eimantas,

you can now please perform some tests with our speedtest. Please via direct LAN connection.

Best regards

Tina

[Eimantas]

Hi Tina,

I did some additional tests but observed no change in my download speed.

Best wishes,

Eimantas

[Tina]

Hello Eimantas,

what speed was measured? Also around 100 mbit/s?

Can you please check the network settings of your hardware? Possibly a speed limit is set there.

Best regards

Tina

[Eimantas]

Hi Tina,

Yes, the speed was as before, around 94-95 Mbps. Ok, I will look into this.

Best wishes,

Eimantas