Contract rate change.

[VictorAvelar]

When I made the contract, they told me to ask for a downgrade to a cheaper rate, I was looking through some documents and stumble upon that note in the contract, I guess as expected I forgot to do it in the appointed date (02..11.2018) and therefore I'm paying almost 50 EUR monthly, I will like o have the reduction to a less expensive rate and I want to know if this is still possible.

Thanks for your time and attentions.

[Mav1976]

Hi @VictorAvelar,

what kind of contract do you have (mobile, DSL, cable)?

[VictorAvelar]

I have the home internet and phone

Internet & Phone

• Mein Tarif: Red Internet & Phone 400 Cable

[Lars]

Hi VictorAvelar,

I'll see what tariff you can switch to. Or have you already checked the possibilities in the order confirmation and know which tariff you want to switch to?

Please send me your customer number, name and date of birth by private message. As soon as you have sent the PM, please post a short message here in the thread and answer the questions written above.

Best regards

Lars