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am 20.12.2021 19:18 - zuletzt bearbeitet am 20.12.2021 19:36 von CommunityTeam
Hello,
Sorry I have to write in English, my German is not so good. I tried to contact Customer Service and they suggested me to write in Forum.
Recently, I realized that I have a contract that I never used. I was using cable internet and it looks like this contract is a duplicate one. I never received any device for this contract. I am trying to cancel it but don't know what to do. I also do not have access to it. Could you please help me? Best, Ahmet.
Edit: Moved double post to archive. Please refrain from double posting. Greetings Moni
am 20.12.2021 19:35
try 2 get an english speaking agent in the hotline !
use the search option on vodafone.de "kündigung" - look 4 a formular 2 contact vodafone by this way
asap - in best case u may be able 2 cancel the second contract by the date u contact vodafone...
but maybe it takes longer - and time is money - especially by spending money on not used contracts or something like this...
(u could better spend it 2 Greenpeace or what ever!?)