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we are currently hanging behind, sorry for the late answer. I can take a look at the connection 🙂
Do you send me your customer data (customer number, name, address and date of birth of the contract holder) via private message?
Then please let me know in the post when you have sent me the data.
hm, then there's nothing more i can do from here, i can ask a technician to check it on site. Would that be okay for you?
forgive me for asking, but in the current situation we have to ask; is your health good enough for a colleague to come by?
Please send me a private message with your mobile number.