New router connection, but still no internet( internet sign is red and blinking)

[Dodda]

Hello Vodafone community,

I have received the new router, after spending horrific 1 week time with out internet. But it looks like,  I must need to spend some more days or perhaps weeks..

The new router is showing red flashing internet sign and I am not getting internet.  I am not fluent in German. I guess, the technician has to come and see the problem. I am unable to get the technician appointment.  Can any  one help me? 

Thanks in advance for your help.

regards

Dodda

[Tina]

Hello Dodda,

for a closer look send me the following informations in a private message:

full name

date of birth

address

customer number

Write a short reply here afterwards.

Best regards

Tina