Change GigaCube plan

[Turzo]

Hello, apologies for writing in English. I am learning German but I am still at a very beginner level...

Due to the recent Coronavirus issue our company is asking us to work from home. The problem is, I use a GigaCube for home Internet, and with my current tariff plan of 50GB I won't be able to manage even a week. My current contract's minimum term is still eight months away, and I cannot change it from meinvodafone.

Is there any way to upgrade to a different tariff package?

[Thomasgggg]

Gigacube Banbreite sank von 7000 auf 400. Was kann ich tun??

[akoch]

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@Thomasgggg  schrieb:

Gigacube Banbreite sank von 7000 auf 400. Was kann ich tun??

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@Thomasgggg 

Bitte mal einen neuen eigenen Thread erstellen und die zur Überprüfung notwendigen Daten posten:

Standort und Cell ID:

https://forum.vodafone.de/t5/GigaCube/Angaben-bei-St%C3%B6rungen-Problemen-mit-GigaCubes/td-p/199230...

[MichaM · Accepted solution]

Hi Turzo,

Welcome to the Vodafone Community

Your GigaCube package can be upgraded anytime from 50GB to 125GB.

You can order the upgrade using your online account MeinVodafone.

Or, you can send me a private message and I will take care of it.

For price information, please check the product info sheet.

Regards

Micha

[Turzo]

Hi Micha,

I have sent you two private messages in the last two days.

I am unable to change my tariff from my online account MeinVodafone, and therefore I have to ask you to kindly do it on my behalf.

Please help me as my data package is finishing up very fast.

[MichaM]

Hi Turzo,

Sorry for replying so late and thanks for earmarking the issue as solved, as Dany already solved that one for you. 

Discussion closed. For further issues, feel free to start a new discussion.

Take care 🙂

Best regards

Micha