Frage
Antwort
Lösung
am 10.03.2020 16:22
Hello, would like to send my customer info and registration documents in new city to cancel my wifi retroactive 3 years ago and get a refund. An English operater please reach out,
am 11.03.2020 14:20
Hey Remdawg,
since you've posted in the dsl board, i'm asuming that you are using a dsl contract.
You can cancle the contract early, if we can't deliver the same bandwith in your new appartment.
A refund is not provided in this case.
Feel free to send me a private message with your customernumber & new adress.
To send me a PM , please click on my name / avatar -> then on the right side "Diesem Benutzer eine Nachricht senden".
Best regards,
Andre