Transfer DSL Contract to another person
sanjog
Smart-Analyzer
Smart-Analyzer

Hi guys, I need some advise. I need to transfer the DSL contract to another person because I am moving from Munich to Hamburg and there is already internet in my new apartment. 

 

I know I need to fill and send this form https://www.vodafone.de/infofaxe/297.pdf

But I have few questions 

 

1. Is there a way to do this online, without sending via post?

2. Will the new person taking over the contract be able to change the tarrif/plan? If yes, I believe the contract term will be 24 months, right? 

3. If no, will the contract term be same as the remaining time or existing contract? 

 

Thanks for your answers. 

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Andre
Moderator:in
Moderator:in

Hey sanjog,

sadly you can only send the document either by post or fax.

As long as Point 7. "Meine Konditionen" has a checkmark - the new customer will take the contract excactly as it is right now. With all the contractterms you are using.
Its always possible the change to a higher tariff - a downgrade is only possible if your current contract is older then 12 months.

Upgrading the tariff leads to a new contract duration of 24months.
You are perfectly right.

Cheers,
Andre

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2 Antworten 2
Andre
Moderator:in
Moderator:in

Hey sanjog,

sadly you can only send the document either by post or fax.

As long as Point 7. "Meine Konditionen" has a checkmark - the new customer will take the contract excactly as it is right now. With all the contractterms you are using.
Its always possible the change to a higher tariff - a downgrade is only possible if your current contract is older then 12 months.

Upgrading the tariff leads to a new contract duration of 24months.
You are perfectly right.

Cheers,
Andre

Bewertet hilfreiche Beiträge mit Likes!
sanjog
Smart-Analyzer
Smart-Analyzer

Hi Andre, 

 

Thank you so much for your reply. It helps. 

 

Cheers, Sanjog