Frage
Antwort
Lösung
am 28.05.2018 19:32
HI,
as the CS on the phone refuses to speak English, so this is my only option:
We have Vodafone Internet for some time. Over 30 days now.
Our Router (Model FAST 5460) since morning is blinking none stop POWER LIGHT and @ light,
After login to the router, it said: no network connection and status in progress.
As per the check-up on the technical docs, it's said: modem in progress.
We have restarted the router multiple times, on and off, unplug for 30 min and so on. Checked this forum, and did not see a solution.
Will be grateful for ASAP solution
am 29.05.2018 16:42
Hi 1234English,
I'd like to check your connection. Send me your customer data (name, address, customer number) in a private message and then let me know here when you have submitted the data.
Regards
Wallace
am 29.05.2018 19:50
Hi
Answered you in the private message
Cheers
am 30.05.2018 19:17
Hi 1234English,
The line to your apartment is damaged and the property management rejects the laying of a new line. Now the values at your connection are so bad that the modem no longer goes online. Would a change to DSL100 be an alternative for you and would you agree with a call, for consultation? I would then ask our specialist department to contact you by telephone.
Regards
Wallace