Frage
Antwort
Lösung
am 21.05.2018 14:51
Hello everyone,
I left Germany over three months ago. When I called to cancel, I was told that I would still have to pay three months of bills. I agreed and thought everything was okay. I would have to pay for February, March, and April.
However, I was billed (I believe incorrectly) for one day in May. Normally this wouldn't be a problem, but I closed my German bank account at the end of April, so I cannot pay the 74 cents that the bill was and now have a chargeback fee on my account.
I also cannot figure out how to call Vodafone from an American based phone to sort this out.
So essentially, I believe that I shouldn't have been charged for 1 day in May and it is leading to a lot of problems and I just want my account closed out.
am 23.05.2018 15:31
How about sending @Andre a private message, as he suggested? He will have a look into this issue. That will take a couple of days, but that shouldn´t be a problem.