Cancel my cable contract after March

[Jessie_CY]

Hi guys,

In April, I'll move to a new apartment where there is Vodafone internet already. 

I issued a termination of my cable contract, but Vodafone said the termination date is 28.01.2021. 

I need to cancel my cable contract after March since I coundn't pay both.

Can someone help me with this ? Thanks. 

My Kundennummer: ***

[Tina]

Hello Jessie,

nice to see you. I have removed the customer number. Everyone can read here and not everyone has to know it. 🙂 To which contract does this number belong? Is it to your contract at the new address?

Beste regards

Tina

[Jessie_CY]

Hello Tina,

Thanks 🙂 

No, this number belongs to my contract at old address (Stuttgart Rohr) and I'd like to cancel it.

Best,

Jessie

[Seb4sti4n · Accepted solution]

Hello @Jessie_CY,

I will take a look at this.

Please send me a private message with your customer number, your customer password, your new address and the customer number of your new apartment.

Best Regards

Sebastian