No Service!!!
99991
Daten-Fan
Daten-Fan

Never buy this device! I ordered this Vodafone Gigacube device and followed the instructions of installation exactly as it is. As a result, it doesn't provide us internet for 3 days. I even contacted to customer service and they couldn't help me either. I am supposed to work home office but thanks to this garbage cube, I couldn't do anything without internet! Don't buy this device. It is not working as it is shown in commercials !!!

1 Akzeptierte Lösung

Akzeptierte Lösungen
akoch
SuperUser
SuperUser

@99991 

And why there are many thousands of gigacube users are very happy with this HW?

It sounds that you have a single problem.

Normally the users have no problem to bring the gigacube into service.

Maybe ask someone with more IT experience to help you.

Additional it could be a temporary network problem at your location.

To check this you can post your location and i can check if network is ok or not.

Bei guter Leistung freue ich mich über ein Danke (Daumen hoch)

Kein Support via PN !!

Lösung in ursprünglichem Beitrag anzeigen

4 Antworten 4
akoch
SuperUser
SuperUser

@99991 

And why there are many thousands of gigacube users are very happy with this HW?

It sounds that you have a single problem.

Normally the users have no problem to bring the gigacube into service.

Maybe ask someone with more IT experience to help you.

Additional it could be a temporary network problem at your location.

To check this you can post your location and i can check if network is ok or not.

Bei guter Leistung freue ich mich über ein Danke (Daumen hoch)

Kein Support via PN !!

Hey,I really don't care if there are happy users or not! Happy users don't solve my problem by their happiness. What I care is that I paid for something but couldn't get any service in return. Thanx to vodafone , I couldn't get any service for 4 days and couldn't complete my work related to my job. I also asked help from an IT guy although it is not a rocket science 🙂 Problem is the service provider!

@99991 

Better to swapped it to Feedback Area because no help needed.

Done

Bei guter Leistung freue ich mich über ein Danke (Daumen hoch)

Kein Support via PN !!
Tina
Ex-Moderator:in
Ex-Moderator:in

Hello 99991,

 

welcome to our community. That your gigacube isn't working is annoying. Do you still need our help?

 

Best regards

Tina

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