Frage
Antwort
Lösung
am 28.06.2021 17:10
Hi,
This is a follow up of my previous/closed thread.
https://forum.vodafone.de/t5/CallYa/Can-I-quot-reset-quot-if-I-exceed-the-10GB-Limit/m-p/2659001
I went to buy a SIM card. The package is really misleading because it's a Vodafone package, it has the CallYa packages listed on, and only the top left corner has a very tiny `mobilecom` logo.
Because of that I cannot use the number with MeinVodefone. I there any way to change it to CallYa Black or I can throw this card away and go to Vodefone Shop to buy a new one?
Gelöst! Gehe zu Lösung.
am 28.06.2021 18:16
Hi @wintercounter,
That's a pity reading this.
When the costs of the package (Mobilcom-Debitel) are bearable then I recommend to go in a Vodafone store buying a new package. Maybe the store has a CallYa Black package (remainders) on stock yet.
Otherwise I recommend a CallYa Classic package and after registration/identifying you can change the tariff via MeinVodafone app I already mentioned.
Keep us updated!
am 28.06.2021 18:16
Hi @wintercounter,
That's a pity reading this.
When the costs of the package (Mobilcom-Debitel) are bearable then I recommend to go in a Vodafone store buying a new package. Maybe the store has a CallYa Black package (remainders) on stock yet.
Otherwise I recommend a CallYa Classic package and after registration/identifying you can change the tariff via MeinVodafone app I already mentioned.
Keep us updated!