Callya recharge not credited

[Vikas]

Hi,

I recahged my Callya card using vodafone.de and paypal. The transaction was successful but the callya card was not credited with the amount. I tried calling the service and waited for 8 mins but nobody responded.

Regards,

Vikas.

[Der Ritter]

• When did you complete the Paypal transaction?
• Is your CallYa SIM issued by Vodafone directly or by a service provider (e.g. Mobilcom-Debitel)?
• What do you mean by

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  @Vikas@  schrieb:
  

  I tried calling the service and waited for 8 mins but nobody responded.

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  did you end up in the queue (which is possible, as you may not be the only person calling at that time... 😉 ) or did you receive an automated voice response with some kind of information only?