CallYa simcard not activated

[Firdaus]

Hallo,

My Callya simcard is still not activated. It has been 48hours already. I bought the sim from vodafone store and the sales representative already took my id and residence address for indentification. I went back to the store but still the issue still not yet been resolve. Please help.

This is my Callya no. 01525 ***

Thanks.

Edit: deleted personal data.

[Ramona]

hello firdaus,

unfortunately, the activation cannot take place with the present to us. perhaps you have the possibility to go into a shop and to arrange the whole again. thank you very much.

friendly greetings

ramona