Changing the Delivery Date of My Phone

[Liang_NRW]

Hello, I have signed the contract with a new phone today. And the estimated delivery date is KW.40, and it happen that I am on a trip that week. Can I make an appointment for the delivery date or request that it go to a DHL shop if I fail to receive it?

Thanks in advance.

[Ama_nda]

Hi @Liang_NRW,

currently we do not offer direct support in the forum. However, you are welcome to contact us via our service channels: Dein Kontakt zu Vodafone - Vodafone Community.

Many Greetings
Ama_nda

[Liang_NRW]

I try the methods in the link, but it always ends up in automatic reply which cannot understand my request. Is there a better way that I could contact directly with human service?