Hello, Before I moved to new apartment, I order a new service on 21.10.2022. There were suppose to be some mail at the address, and the installation package sent to DHL paketstation.Since I didn't have name on the letterbox I assume the mail couldn't...
I'll just update if anyone has this issue - so I needed to call the Customer support, and they will send again the package, but this time I asked to send to address, not Paketstation.And the contract is valid from the beginning, even when no device.
