Frage
Antwort
Lösung
am 12.08.2021 16:48
Hi
I am using Vodafone hotspot in my apartment while I am waiting for Vodafone to install ADSl (previously I had cable internet). I need internet for working remotly.
Today I manage to connect but internet is so slow.
64 bytes from 173.194.76.113: icmp_seq = 0 ttl = 104 time = 206.880 ms
64 bytes from 173.194.76.113: icmp_seq = 1 ttl = 104 time = 46.311 ms
64 bytes from 173.194.76.113: icmp_seq = 2 ttl = 104 time = 53.804 ms
64 bytes from 173.194.76.113: icmp_seq = 3 ttl = 104 time = 60.302 ms
64 bytes from 173.194.76.113: icmp_seq = 4 ttl = 104 time = 36.696 ms
Request timeout for icmp_seq 5
64 bytes from 173.194.76.113: icmp_seq = 6 ttl = 104 time = 306.065 ms
64 bytes from 173.194.76.113: icmp_seq = 7 ttl = 104 time = 238.867 ms
Request timeout for icmp_seq 8
64 bytes from 173.194.76.113: icmp_seq = 9 ttl = 104 time = 39.124 ms
64 bytes from 173.194.76.113: icmp_seq = 10 ttl = 104 time = 108.947 ms
64 bytes from 173.194.76.113: icmp_seq = 11 ttl = 104 time = 69.736 ms
64 bytes from 173.194.76.113: icmp_seq = 12 ttl = 104 time = 37.353 ms
64 bytes from 173.194.76.113: icmp_seq = 13 ttl = 104 time = 35,000 ms
Request timeout for icmp_seq 14
Request timeout for icmp_seq 15
I was calling customer service and they ask for hotspot ID hotspot.vodafone.de . I receive page with errors, showing key but no value so I am sending screen shot.
For more then a year I have different kind of internet problems with Vodafone, first cable was totally unusable with upload agv 0-6 ms, now hotspot is not working, not to mention that even mobile internet is slow today.
Can anyone please help.
am 13.08.2021 10:06
Hello LRC,
Basically, the hotspot is not intended for a permanent work connection, but to retrieve some data on the road.
I'll gladly take a look at it, but I can't promise that it can be improved.
Please answer the question, from which state you come and what the hotspot ID is.
Best regards, Martin