Hotspot has stopped working

[Emmap]

I have paid for a weekly hotspot ticket for my laptop but the internet is not working.

It says it is connected but will only load the hotspot shop and prompt me to buy another ticket. I am only on my 3rd day of the weeks use

[Wallace]

Hey,

do you use the smartphone / laptop with which you bought the ticket? Can you please give me the transaction ID and the hotspot ID via PN?

Regards

Wallace